Tagged

negotiation

2 entries in this tag.

01Never Split the DifferenceChris Voss and Tahl Raz·3 minEmotion, not logic, drives human decisions. A former FBI hostage negotiator's playbook for everyday conversation.Oct 21
02SPIN SellingNeil Rackham·5 minAfter studying 35,000 sales calls over 12 years, Neil Rackham discovered that the best salespeople don't pitch. They ask questions.Jul 15